Digicel awards loyal customers free credit!

August 16th 2007 - Digicel awards loyal customers free credit!

 

Contact: 

Sharon Williams

PR/Media Manager

Tel: 1 758 456 3400              

Email: sharon.williams@digicelgroup.com

 

Digicel Awards Loyal Customers Free Credit!

Gros-Islet (Thursday, August 16, 2007) - In its continuing commitment to always put its customers first, the region's fastest growing telecommunications network Digicel, has found yet another innovative way to give back to and reward its subscribers.

The Digicel Loyalty Scheme allows customers to accumulate points and get double value for every cent they spend with the network converting points to instant credit on their mobile phones. This allows customers to get more from their service even after cash has run out.

The Scheme which is open to all customers pre and post-paid, awards points on every $10.00 spent by Digicel subscribers.

In the case of postpaid accounts, loyalty points are awarded automatically and loyalty credit is immediately added to their accounts on a monthly basis.

With prepaid accounts however, customers are required to first determine the number of points they have accumulated on their accounts and the qualifying points. To do this, customers must dial *138# and send. A message with their loyalty balance plus the dollar credit equivalent will then be displayed on the screen of their mobile phones.

Customers are then allowed the option to redeem their points immediately for instant credit or allow their points to accumulate. To redeem credit, pre-paid customers must dial *131*, the dollar amount they wish to redeem and send. The credit will be applied to their account and an instant text message (SMS) confirming this will be sent to their handset.

St. Lucia's Country Manager Keigan Cox said this scheme has proved to be very successful with Digicel customers who appreciate the extra value they get for money well-spent with the network.

 

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About Digicel       

Since its launch in 2001, Digicel has become the fastest growing wireless telecommunications operator in the Caribbean . In five years, Digicel has become renowned for competitive rates, unbeatable coverage, superior customer care, a wide variety of products and services, and state-of-the-art handsets. It is the largest GSM operator in the region.

By offering innovative wireless services and community support, Digicel has become a leading brand in the Caribbean and has placed the region at the cutting edge of wireless communications.

Digicel is incorporated in Bermuda and has operations in twenty one markets, including Anguilla, Antigua & Barbuda, Aruba , Barbados , Bermuda, Bonaire, Curaçao, The Cayman Islands, Dominica , El Salvador , French Guiana , Grenada , Guadeloupe , Haiti , Jamaica , Martinique, St. Kitts & Nevis, St. Lucia , St. Vincent and the Grenadines , Trinidad & Tobago & Turks & Caicos. Digicel also has coverage in St. Martin and St. Barths and expects further significant growth.

The company is the lead sponsor of Caribbean sports teams including the West Indies Cricket Team, Special Olympics teams across the Caribbean and is title sponsor of the Digicel Caribbean Cup, the region's premier football tournament which involves 25 Caribbean countries and is an important qualifier towards the CONCACAF Gold Cup.

Visit www.digicelgroup.com   for more information on Digicel